Holly brings over a decade of invaluable experience in the customer service industry, where she has excelled in bringing both sales and service teams together. Throughout her career, Holly has played a pivotal role in project managing exit strategies and implementing cutting-edge systems in collaboration with tech divisions. Specialising in business tech integration, Holly’s strategic acumen and hands-on approach have consistently driven successful outcomes, making her an asset in ensuring the customer is at the forefront of the business.
Holly Scott
Articles by Holly Scott
January 10th 2025
Net Promoter score: it’s impact on customer service
November 1st 2024